An in-depth certification program for Customer Success professionals seeking full training across Levels 1–4. Ideal for current CSMs, career changers, and teams.
What’s included:
- 10 structured training modules
- Scenario-based workbooks and exercises
- Tests after each module + 2-part final exam
- Certified CSM Professional (Levels 1–4) - 4 certificates
- Shareable badges for each completed module
- 12-month online access
Best for:
Working CSMs, professionals transitioning into CS, or organizations onboarding CS teams with a consistent framework and language.
An in-depth certification program for Customer Success professionals seeking full training across Levels 1–4. Ideal for current CSMs, career changers, and teams. What’s included: