Customer Lifetime Value- PracticalCSM

Customer Success Rants and Musings – What is customer lifetime value, and why is it important?

Key topics include:

What is “customer lifetime value”?
Calculating total gain from customer’s lifespan
How to increase customer lifetime value, rate, and size of deals
Relevance of increased CLV to the profit

Panel Member:

Rick Adams., CEO & Founder, Practical CSM

By Urszula ChlusPublished On: December 30th, 2020Categories: Bite-sized Learning

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