Customer Success is a Lie: GRR – The Hidden Promise
Customer Success Universe! 🌍 RSVP today to join me, Matt Grasela, Anthony DeShazor and Tamika Brunetti on Wednesday, April 1,
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The New Rules of CS: Stop Tracking Adoption. Start Predicting Retention
If you’re just measuring logins and clicks, you’re not actually tracking adoption. You’re just reporting. Most adoption metrics measure logins
AI Customer Success Summit | April 2026 | Free virtual event
Unlock AI-driven strategies to automate workflows, map smarter touchpoints, analyze feedback, reduce churn, and future-proof your CSM role. Level up
AI Success Starts with the Right Data Foundation – How to Improve AI Outcomes and Reduce Failure Rates
Despite significant investment, analysts consistently report that most AI projects fail—most often due to challenges accessing, governing, and operationalizing the
DeepTarget Customer Success Webinar – April 2026
Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make
Building Bridges session 2. Executive Presence: The art of being seen, heard, & trusted to build success
In the second of our 'Building Bridges' series, 'Executive Presence' is an OpenText webinar in partnership with AchieveUnite, designed to