- 10 structured training modules
- Scenario-based workbooks and exercises
- Tests after each module + 2-part final exam
- Certified CSM Professional (Levels 1–4) certificate
- Shareable badges for each completed module
- 12-month online access
Customer Success Certification
Browse our most popular certification courses below. You can add a course directly to your cart or click through for full details, syllabus, and enrollment options.
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Sale!
An in-depth certification program for Customer Success professionals seeking full training across Levels 1–4. Ideal for current CSMs, career changers, and teams. What’s included: -
Sale!
The most comprehensive Customer Success certification we offer. Includes full training across Levels 1–4 plus CPD tracking and team-ready reporting tools. What’s included:- 10 certification modules + 2-part final exam
- Scenario-based workbooks, tools, and exercises
- CPD hours tracking and time logging
- Team activity monitoring features
- Shareable badges for each completed module
- Certified CSM Professional (Levels 1–4) certificate
- 12-month online access
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Sale!
A practical Customer Success training course designed for jobseekers, career changers, and new CSMs—especially those moving in from sales, support, onboarding, or technical roles. What’s included:- 7 core modules on essential Customer Success concepts
- 6 soft skills modules to boost confidence and communication
- Optional jobseeker support track for those entering the field
- Final 30-question test
- Certificate of Completion
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Sale!
A foundational Customer Success training program designed for professionals transitioning into CS or supporting customer-facing work. Build structured, practical knowledge using the industry-standard Practical CSM Framework—while earning your first professional certification. What's included:- 2 certification modules from the full CCSMP program
- 2 workbooks with scenario-based exercises
- 2 tests to assess understanding
- Professional certificate: Certified CSM Professional – Level 1