Adoption Planning – Getting the Adoption Requirements Agreed

Key topics include:

• Different Stages of Adoption Planning Process

                   ➜ Subject Matter Expertise

                   ➜ Facilitation

                   ➜ End to End

                   ➜ Defining the Planning Process

• Role of Customer Success Managers in the Adoption Planning Process

Panel Members:

Rick Adams, CEO & Founder, Practical CSM