“Automated CS” is not “Lower Quality CS”- PracticalCSM

Customer Success Rants and Musings – Automated CS is not lower quality CS

Key topics include:

What is “automation”?
Delivering Customer Success services
Customer Service approaches
Advantages of automated customer services

Panel Member:

Rick Adams., CEO & Founder, Practical CSM

By Urszula ChlusPublished On: March 9th, 2021Categories: Bite-sized Learning

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