Customer says: “I don’t want Customer Success Management” – Rants & Musings with Rick Adams

Key topics include:

• 4 Steps to Persuade Customers to Consider Customer Success Management

                   ➜ Listening to Customers

                   ➜ Explaining to Customers

                   ➜ Providing a Case Study

                   ➜ Focusing on 3 Aspects

Panel Members:

Rick Adams, CEO & Founder, Practical CSM