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Remedy to BMC Helix ITSM Migration – Featuring Vodafone’s Customer Success

November 13 @ 5:00 pm - 6:00 pm

Discover how leading enterprises are transforming IT service management by migrating from on-premises Remedy to cloud-native BMC Helix ITSM. Join us for this exclusive session where BMC experts share proven strategies, and Vodafone reveals how they modernised their global ITSM for smarter, faster service delivery.

As enterprises modernize their IT landscapes, the move from on-premises Remedy to the cloud-native BMC Helix ITSM platform is enabling faster, smarter, and more connected service management. Join us for this exclusive webinar, “Remedy to BMC Helix ITSM Migration and the pleasure of Vodafone sharing their success story. In this session we’ll share real-world insights, best practices, and lessons learned from one of the world’s leading telecommunications companies.

Our BMC experts will walk you through the complete migration journey from initial assessment to post-migration optimization, highlighting how organizations can unlock the full potential of AI-driven service delivery with BMC Helix.

You’ll also hear how Vodafone successfully transformed its global ITSM environment, achieving improved agility, operational efficiency, and user experience through a seamless migration from BMC Remedy to Helix ITSM.

Key Takeaways:
Strategic Value: Why organizations are accelerating their shift from Remedy to Helix ITSM
Migration Blueprint: A step-by-step approach to ensure a smooth, low-risk migration
Technology Enablers: Harnessing cloud, AI, and automation for smarter IT operations
Lessons Learned: Common challenges and proven best practices for success
Vodafone’s Transformation Story: How Vodafone modernized its ITSM landscape to deliver faster, more intelligent service outcomes
Future Vision: Building a resilient, data-driven, and proactive ITSM ecosystem with Helix
Target Audience:

Helix and Remedy administrators, ITSM managers, transformation leaders, and anyone responsible for driving IT modernization and service excellence.

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