“Churn is bad, and what we’ve been doing is not working.” This is the most common challenge revenue and customer

How Customer Success Management can positively impact revenue

Newsflash: Customer success leaders everywhere are freaking exhausted. Not surprised? Well, what might surprise you is WHY that's happening. It

Customer Success automations & AI For Startups and Scaleups Scaling Customer Success? Automate Smart—Without Losing Customers. AI can help you

B2B Marketing, Sales, Customer, & Product Leaders March 31 – April 3, 2025  |  Phoenix & Digital Master Buying Mayhem Everything you

Elevate your CS strategy and get in a room with industry leaders as they reveal case studies, best practices, and

About this talk Join us for a presentation from internationally renowned content strategy expert Rahel Anne Bailie on improving content

Data from TSIA’s 2024 Customer Success in Managed Services research journey reveals that many managed services providers (MSPs) are still in the early stages of establishing mature, customer success programs. This highlights a significant gap in leveraging customer success to its full potential within the MSP landscape.

Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make

Customer Success (CS) has transformed from a 1996 concept to a revenue-driving imperative, especially for SaaS and service-based businesses. In today's volatile market, proactive customer engagement, adoption, and retention are no longer optional—they're essential for reducing churn and maximizing Net Revenue Retention (NRR).