Join us for Pulse Unplugged — a half-day virtual encore of the biggest ideas from Pulse 2025. Explore how AI and digital

AI is transforming Customer Success, but for many CS and revenue leaders concerns around data privacy, technical complexity, and unclear

Burnout, boundaries & balance – Navigating the human side of Customer Success💬  We’re bringing the CS community back together for

Sales plans aren’t failing because teams are lazy—they’re failing because the playbooks are outdated. In this candid conversation, Mark Ward,

Data can be noisy, and customers won’t always raise their hand to let you know there’s a risk. In this

Sales may be hitting quota, but if customers are quietly leaving, your growth is at risk. In this live session,

B2B buying behavior is evolving fast – has your content strategy kept pace? Join us for a first look at

✨ Cross-Functional Collaboration That Works ✨ In today’s fast-paced business environment, effective collaboration across teams is essential—but how do you foster alignment

Elevate your CS strategy and get in a room with industry leaders as they reveal case studies, best practices, and

Cambridge Customer Success is an informal meetup of people working within Customer Success, in or around Cambridge. Come and join