Seriously, Don’t Ignore AI’s Impact on Customer Success

Sales may be hitting quota, but if customers are quietly leaving, your growth is at risk.

In this live session, Dan Griffith and Jason Noble (Global VP Customer Solutions at PayComplete) will unpack how AI is reshaping customer success in 2025 — from spotting churn risks early to scaling personalized follow-up.

We’ll cover:

• The biggest CS mistakes founders make (and how to fix them)
• How AI is transforming post-sale growth
• Practical tools for small, growing teams
• Metrics that prove AI’s ROI in retention and expansion

Why this matters: 67% of SaaS companies report flat growth despite sales targets being met — the gap is in customer success.

Join us to learn how to plug the leaks, retain more customers, and turn renewals into expansions.