Customer Success is a Lie: NPS is Emotional Noise
RSVP today to join me on Wednesday, February 4, 2026 at 11 AM CT, for something you did not expect
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AI in Customer Success: Practical Use Cases for VOC and Renewals
Customer Success teams are expected to use more AI. The problem is most teams aren’t told how. This hands-on workshop
How AI Agents Are Redefining Customer Success
Customer Success hasn’t changed in intent — but it has changed in execution. As customer bases grow, leaders struggle with
AI as a Strategic Partner for Customer Success Managers
AI as a Strategic Partner for CSMs is a highly interactive working session where you actively use AI to rethink
What the Data Says About Customer Success in EMEA—and How to Use It in 2026
European companies aren’t waiting for global consensus. They’re investing more in Customer Success, digitising faster than North America, and focusing
Oracle Integration Customer Success Webcast with UCAL & OneGlobe
A Real-world Transformation Journey with UCAL Consolidated automation strategy by migrating from UiPath to Oracle Integration In this one-hour webcast, Oracle, UCAL,
They’re Customers, Not Sheep: Individualizing the Customer Lifecycle at Scale
In this fireside chat, Totango CEO Keith Frankel and Appcues CEO Ryan Barry will dig into what’s really breaking customer
DeepTarget Customer Success Webinar – February 2026
Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make
AI in Customer Success: What’s working, what’s not, and what leaders are seeing
AI is rapidly making its way into Customer Success teams, but most leaders are still unsure how much value it's
Overcome the customer relationship meltdown
Too often, legacy CRM systems trap teams in a cycle of manual data wrangling, disconnected tools, and frustrated customers. The