About this talk Join us for a presentation from internationally renowned content strategy expert Rahel Anne Bailie on improving content

Data from TSIA’s 2024 Customer Success in Managed Services research journey reveals that many managed services providers (MSPs) are still in the early stages of establishing mature, customer success programs. This highlights a significant gap in leveraging customer success to its full potential within the MSP landscape.

Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make

Customer Success (CS) has transformed from a 1996 concept to a revenue-driving imperative, especially for SaaS and service-based businesses. In today's volatile market, proactive customer engagement, adoption, and retention are no longer optional—they're essential for reducing churn and maximizing Net Revenue Retention (NRR).

Join us for a live webinar hosted by Minna Vaisanen (Customer Success Strategist), featuring David Collard (Customer Success Leader), as they explore how data and analytics can drive more confident, informed decision-making in Customer Success.

Are you struggling to demonstrate the business value of customer satisfaction? Without clear metrics, it’s difficult to justify investments in

The webinar targets all customer success teams that want to learn how to effectively boost their conversion rates to win over more paid customers. This topic is helpful for customer success because it directly impacts revenue growth by ensuring that more trial users become long-term customers.

Join us for Pulse Unplugged — a half-day virtual encore of the biggest ideas from Pulse 2025. Explore how AI and digital

AI is transforming Customer Success, but for many CS and revenue leaders concerns around data privacy, technical complexity, and unclear