How to Build Effective AI for Customer Success

Join us for a live conversation on “How to Build Effective AI for Customer Success”.

Minna Vaisanen (CS Strategist) hosts Natalia Piaggio (CS Director) to explore how AI can be designed to truly support Customer Success teams in practical, meaningful ways.

Live Q&A included – bring your questions!

Date: Wed, 2 April 2025
Time: 5pm UK / 12pm ET / 9am PT
Watch live on LinkedIn or YouTube via Practical CSM

In this session, we’ll dive into the intersection of Customer Success and Artificial Intelligence—what works, what doesn’t, and how to build AI solutions that truly empower CS professionals. Perfect for Customer Success leaders, strategists, and anyone interested in leveraging AI to drive better outcomes.