Customer Success Management is one of those roles that sits in the middle of many existing duties. It takes aspects

In June 2022, Customer Success Festival will assemble customer success champions from the world's largest companies and most exciting startups

Coffee Bar Conversations is a series of informal interviews conducted with both acknowledged experts and up and coming new thought

About this talk "If you can measure it you can manage it.” These are words of wisdom often repeated in

Presented by Antoinette Taaffe, Senior Field Marketing Manager at Intercom | Thomas Maremaa, Co-Founder & CEO, Encuadrado About this talk

Presented by Antoinette Taaffe, Senior Field Marketing Manager at Intercom | Thomas Maremaa, Co-Founder & CEO, Encuadrado About this talk

Presented by Antoinette Taaffe, Senior Field Marketing Manager at Intercom | Thomas Maremaa, Co-Founder & CEO, Encuadrado About this talk

Do you know if your customers are utilizing key facets of your product suite? Do you know which features are

Join our panel discussion with three CS experts to understand how to boost customer success with efficient client education Our

When you buy Jama Connect, you’re not just buying the #1 requirements management solution on the market. Our Customer Success

During this Master Class, guest Alessandra Conca, Manager Customer Onboarding at Hubspot, will teach us how to construct a winning strategy for

It’s a challenging time in the world -- and in the world of SaaS. With investments slowing and multiples down,