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THE EMPLOYEE BURNOUT CONNECTION: HOW IS YOUR CSAT SCORE BEING IMPACTED?

Consultant burnout in the services economy happens for a multitude of reasons — under- or over-utilization, low morale, inefficient business […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

CS Leadership Skills – Radical Creativity

Leading Customer Success is never easy and requires Customer Success Leaders to continually develop their skills. Luckily Practical CSM is […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Practical CSM

August 3 Leadership Office Hours

When Thursday, August 3 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Beyond Support: How Online Communities Drive Customer Success

On one hand, there’s delighting your customers and on the other, there’s growing your revenue. And achieving both in one

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

OPTIMIZE RENEWAL PERFORMANCE WITH THE CHANNEL

Join us August 9, 2023 11:00 AM PT / 2:00 PM ET Renewals are often the largest source of revenue

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

The Practical CSM Framework – Phase 7: Engagement Evaluation

ABOUT THE PRACTICAL CSM FRAMEWORK SERIES The Practical CSM Framework is a simple but highly effective framework for customer success

Event Fee:
Free
Event Location:
Virtual
Event Host:
Practical CSM

Customer Success Festival | Boston

🗓 Date: October 17 & 18, 2023 📍 Location: Boston What is Customer Success Festival? 🤔 We’re putting the brightest minds in the world

Event Location:
Offline
Event Host:
Partner

August 17 Leadership Office Hours

When Thursday, August 17 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

DeepTarget Customer Success Webinar – August 2023

Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

TECHNOLOGY SUMMIT: BUILDING THE ULTIMATE CUSTOMER PORTAL

Join us August 24, 2023 9:00 AM PT / 12:00 PM ET With the cost of a support incident averaging […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
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