According to a recent MIT study, 74% of managers agree that effective management of independent contractors (freelancers, 1099s) is critical

An informal catch-up for Customer Success Professionals of all levels to meet online and share experience & knowledge. This Cafe

When Thursday, July 6 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS

Is your customer education organization under-leveraging technology for content development, operations, credentialing, and sales and marketing? With ChatGPT and all

Gourmet cooking is all about mixing together unique ingredients in an interesting way and also presenting it in an interesting

At TSIA, we continue to be surprised by the lack of support organizations that utilize a Customer Effort Score survey

ABOUT THE PRACTICAL CSM FRAMEWORK SERIES The Practical CSM Framework is a simple but highly effective framework for customer success

Our Guest Speaker:   Chris Schembra Wall Street Journal Bestselling Author and Founder 7:47 Ari Hoffman VP, Customer Marketing and

Wednesday, July 19, 2:00 - 3:00 PM EDT Struggling to scale your Customer Success organization? In this interactive session, Lynn

There are signs that artificial intelligence (AI) is well on the way to revolutionizing the way many businesses operate, and

When Thursday, July 20 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS

Unlocking hidden opportunities: harnessing Experian's partner data in Adobe Real-Time CDP —Live on Thursday, July 20 at 11am PT /