Presented by Muddu Sudhakar CEO Aisera, Aneel Jaeel SVP CS McAfee, Scott Owen, VP Support Okta Jason English, Principal Analyst […]

Renewals are the largest source of revenue for SaaS companies, yet many organizations struggle to achieve growth and profit because […]

Join ChurnZero, Kenect, and your Customer Success peers for a free networking happy hour and industry-focused panel discussion! RYG Meetups […]

Presented by Matthew Curley, Director of Technical Operations, Customer Success at Toast About this talk It was during the COVID […]

Join us for an in person conversation with Ireland based CS leaders on how we show the value of Customer […]

According to a recent MIT study, 74% of managers agree that effective management of independent contractors (freelancers, 1099s) is critical […]

An informal catch-up for Customer Success Professionals of all levels to meet online and share experience & knowledge. This Cafe […]

When Thursday, July 6 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS […]

Is your customer education organization under-leveraging technology for content development, operations, credentialing, and sales and marketing? With ChatGPT and all […]

Gourmet cooking is all about mixing together unique ingredients in an interesting way and also presenting it in an interesting […]

At TSIA, we continue to be surprised by the lack of support organizations that utilize a Customer Effort Score survey […]

ABOUT THE PRACTICAL CSM FRAMEWORK SERIES The Practical CSM Framework is a simple but highly effective framework for customer success […]