4 STRATEGIES TO AUTOMATE YOUR INDEPENDENT CONTRACTOR MANAGEMENT
According to a recent MIT study, 74% of managers agree that effective management of independent contractors (freelancers, 1099s) is critical […]
Free
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CSN Cafe London – The Customer Success Conversation
An informal catch-up for Customer Success Professionals of all levels to meet online and share experience & knowledge. This Cafe […]
Free
Leadership Office Hours
When Thursday, July 6 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS […]
Free
EDUCATION SERVICES TECHNOLOGY REVIEW
Is your customer education organization under-leveraging technology for content development, operations, credentialing, and sales and marketing? With ChatGPT and all […]
Free
Finding Your Flavor: The Path to Personalization
Gourmet cooking is all about mixing together unique ingredients in an interesting way and also presenting it in an interesting […]
Free
CUSTOMER EFFORT – REMOVING FRICTION POINTS IN YOUR END-TO-END SUPPORT PROCESS
At TSIA, we continue to be surprised by the lack of support organizations that utilize a Customer Effort Score survey […]
Free
The Practical CSM Framework – Phase 6: Value Realization
ABOUT THE PRACTICAL CSM FRAMEWORK SERIES The Practical CSM Framework is a simple but highly effective framework for customer success […]
Free
Unleashing the Power of Empathy, Gratitude, and Human Connection in Customer Marketing
Our Guest Speaker: Chris Schembra Wall Street Journal Bestselling Author and Founder 7:47 Ari Hoffman VP, Customer Marketing and […]
Free
Scaling Customer Success: Digital strategies, ChatGPT, and personalized experiences
Wednesday, July 19, 2:00 - 3:00 PM EDT Struggling to scale your Customer Success organization? In this interactive session, Lynn […]
Free
THE IMPACT OF ARTIFICIAL INTELLIGENCE ON TECHNOLOGY PROFESSIONAL SERVICES
There are signs that artificial intelligence (AI) is well on the way to revolutionizing the way many businesses operate, and […]
Free
Leadership Office Hours
When Thursday, July 20 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS […]
Free
Introducing Partner Data in Adobe Real-Time CDP, Featuring Experian
Unlocking hidden opportunities: harnessing Experian's partner data in Adobe Real-Time CDP —Live on Thursday, July 20 at 11am PT / […]
Free