CS Leadership Conversations – Leading Customer Success in a Large Enterprise
Get ready for an insightful discussion at the May edition of Customer Success Leadership Conversations. Sandy Keys, the Director of […]
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Woman Leaders in CS – Demonstrating Customer Success Value to the C-suite and the Board
Women Leaders in Customer Success is a LIVE monthly podcast interview series aimed at exploring the minds and understanding the […]
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What CROs Need to Know: The Sales Workflow of the Future
Selling in 2023 has come with its own set of new challenges. We know when sales technologies aren’t speaking to […]
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CS Leadership Skills – Internal Negotiation 1
ABOUT THE CUSTOMER SUCCESS LEADERSHIP SKILLS SERIES Leading Customer Success is never easy and requires Customer Success Leaders to continually […]
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The Building Blocks of Personalization
Brands that personalize content, offers, and experiences are rewarded with loyal customers and business results. But what are the elements […]
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Gain Grow Retain Live – Boston
GGR Live: Boston | Scaled Customer Success | June 7 Effective Strategies to Reduce Cost via Scaled Customer Success In […]
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June 8 Leadership Office Hours
When Thursday, June 8 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS […]
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PCSM Book Club: The Chief Customer Officer Playbook in Action
Thursday, 8am PDT/11am EDT/ 4pm BST Join Rod Cherkas, author of the best-selling book The Chief Customer Officer Playbook, as […]
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Attracting—and Keeping—Your High-Net-Worth Investors
The importance of deepening your understanding of your customers cannot be overstated. In this webinar, we'll join PwC to dissect […]
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Gain Grow Retain Live – New York
THE VAULT: Secrets of CS Leaders "Doing the right things" Its a cliche as old as time — “doing more […]
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Automation and AI: A Strategy to Minimize Unplanned Work
Organizations are finding themselves face-to-face with more unplanned work than they have in the past. And, since the cost of […]
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Oracle Customer Success Services: Optimizing database security against cyber attacks
Data is at the center of everything we do. Now, more than ever, businesses are challenged to protect their databases […]
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