Driving excellence in customer success "Customer Success Collective couldn't have done a more amazing job creating a CS community that's

ABOUT THE PRACTICAL CSM FRAMEWORK SERIES The Practical CSM Framework is a simple but highly effective framework for customer success

A shift at the top of your customer's team is the single biggest predictor of customer churn. But it doesn't

Join us March 15, 2023 11:00 AM PT / 2:00 PM ET If your company provides remote services to customers

As a customer success leader you’re faced with an interesting dilemma - company leadership is looking at you for ways

Join us March 21, 2023 11:00 AM PT / 2:00 PM ET Talent worldwide agrees: services businesses that demonstrate strong

Join us March 22, 2023 11:00 AM PT / 2:00 PM ET With services revenue dominating the technology industry as

Our guest for March needs no introduction for the vast majority of CS professionals, because it's none other than Nick

Join us March 23, 2023 11:00 AM PT / 2:00 PM ET While the past two years have seen an

Women Leaders in Customer Success is a LIVE monthly podcast interview series aimed at exploring the minds and understanding the

Transitioning Into Customer Success as a Career We Talk a Lot About Customer Success As a Career, But How Do

Are you a lone wolf or a teamplayer? Do you like to play golf alone or rugby in a team?