Woman Leaders in CS – Customer Success Operations as a Strategic Function
Join our host Minna Vaisanen and her guest Deborah Andrews, Director, Customer Office Operations at Unit4, as they discuss the latest
CS Leadership Conversations – The Importance of CS from an Investor’s Perspective
Our guest for February is Tae Hea Nahm and our topic is The Importance of Customer Success Management from an
Thriving in the Growing Field of Customer Success
About Over the past few years, the discipline Customer Success has exploded. As the industry grows, so do the open
The Cost of Privacy Teams: What Your Business Needs To Know
Embracing the new future of privacy means embracing privacy software // Live Thursday, March 2 at 11am PT / 2pm ET
Customer Success Festival | Virtual
🗓 Date: March 8, 2023 📍Venue: Virtual What is Customer Success Festival? 🤔 We’re putting the brightest minds in the world of customer
CS Leadership Skills – Executive Awareness
ABOUT THE CUSTOMER SUCCESS LEADERSHIP SKILLS SERIES Leading Customer Success is never easy and requires Customer Success Leaders to continually develop their
2023 Bengaluru Customer Success Summit
Welcome to the Second Annual Success Summit: A conference focused on the latest trends, strategies and techniques to drive customer
Customer Success Festival | New York
What is the Customer Success Festival? 🤔 We’re putting the brightest minds in the world of customer success into one
Customer Success Festival
Driving excellence in customer success "Customer Success Collective couldn't have done a more amazing job creating a CS community that's
The Practical CSM Framework – Phase 3: Onboarding
ABOUT THE PRACTICAL CSM FRAMEWORK SERIES The Practical CSM Framework is a simple but highly effective framework for customer success
Your customer champion just left. Now do this.
A shift at the top of your customer's team is the single biggest predictor of customer churn. But it doesn't