About Over the past few years, the discipline Customer Success has exploded. As the industry grows, so do the open

Embracing the new future of privacy means embracing privacy software // Live Thursday, March 2 at 11am PT / 2pm ET

🗓 Date: March 8, 2023 📍Venue: Virtual What is Customer Success Festival? 🤔 We’re putting the brightest minds in the world of customer

ABOUT THE CUSTOMER SUCCESS LEADERSHIP SKILLS SERIES Leading Customer Success is never easy and requires Customer Success Leaders to continually develop their […]

Welcome to the Second Annual Success Summit: A conference focused on the latest trends, strategies and techniques to drive customer […]

What is the Customer Success Festival? 🤔 We’re putting the brightest minds in the world of customer success into one […]

Driving excellence in customer success "Customer Success Collective couldn't have done a more amazing job creating a CS community that's […]

ABOUT THE PRACTICAL CSM FRAMEWORK SERIES The Practical CSM Framework is a simple but highly effective framework for customer success […]

A shift at the top of your customer's team is the single biggest predictor of customer churn. But it doesn't […]

Join us March 15, 2023 11:00 AM PT / 2:00 PM ET If your company provides remote services to customers […]

As a customer success leader you’re faced with an interesting dilemma - company leadership is looking at you for ways […]

Join us March 21, 2023 11:00 AM PT / 2:00 PM ET Talent worldwide agrees: services businesses that demonstrate strong […]