The Practical CSM Framework – Phases 1&2: Preparation & Commitment
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Woman Leaders in CS – Customer Success Operations as a Strategic Function
Join our host Minna Vaisanen and her guest Deborah Andrews, Director, Customer Office Operations at Unit4, as they discuss the latest […]
Free
CS Leadership Conversations – The Importance of CS from an Investor’s Perspective
Our guest for February is Tae Hea Nahm and our topic is The Importance of Customer Success Management from an […]
Free
Thriving in the Growing Field of Customer Success
About Over the past few years, the discipline Customer Success has exploded. As the industry grows, so do the open […]
Free
The Cost of Privacy Teams: What Your Business Needs To Know
Embracing the new future of privacy means embracing privacy software // Live Thursday, March 2 at 11am PT / 2pm ET […]
Free
Customer Success Festival | Virtual
🗓 Date: March 8, 2023 📍Venue: Virtual What is Customer Success Festival? 🤔 We’re putting the brightest minds in the world of customer […]
Free
CS Leadership Skills – Executive Awareness
ABOUT THE CUSTOMER SUCCESS LEADERSHIP SKILLS SERIES Leading Customer Success is never easy and requires Customer Success Leaders to continually develop their […]
Free
2023 Bengaluru Customer Success Summit
Welcome to the Second Annual Success Summit: A conference focused on the latest trends, strategies and techniques to drive customer […]
₹250
Customer Success Festival | New York
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What is the Customer Success Festival? 🤔 We’re putting the brightest minds in the world of customer success into one […]
Free
Customer Success Festival
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Driving excellence in customer success "Customer Success Collective couldn't have done a more amazing job creating a CS community that's […]
$1295
The Practical CSM Framework – Phase 3: Onboarding
ABOUT THE PRACTICAL CSM FRAMEWORK SERIES The Practical CSM Framework is a simple but highly effective framework for customer success […]
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Your customer champion just left. Now do this.
A shift at the top of your customer's team is the single biggest predictor of customer churn. But it doesn't […]
Free