While companies have positioned customer success as a proactive team and customer support as a reactive team, recent data shows […]

Dear CSMs, please be advised that the place of our Customer Success Leadership Conversation webinar will be held via Zoom.

Are you a CSM who is building and scaling customer success at B2B SaaS companies? Whether you are experienced or […]

End-to-end data lineage provides essential transparency for organizations to harness the power of data in the cloud to deliver business

End-to-end data lineage provides essential transparency for organizations to harness the power of data in the cloud to deliver business

Once you have your Customer Success plan ready to go, it's time to think about your tech stack. What's most

Thursday, November 17, 2022 11:00am - 12:00pm ET Host: TBD Topic: TBD REGISTER NOW Teresa Chu is a full-stack marketer

Welcome to DeepTarget's Customer Success Webinar designed specifically for YOU! Thirty minutes packed with industry insights and DeepTarget helpful hints

Coffee Bar Conversations is a series of informal interviews conducted with both acknowledged experts and up-and-coming new thought leaders in

Most CSMs are tasked with the responsibility to increase renewals, both from the perspective of customer retention (ie decreased churn)

An informal monthly catch up for Customer Success Managers of all levels to meet, discuss challenges over a coffee. This

Partner networks are an increasingly important avenue to increase product and service sales, and to deliver service engagements. For a […]