While companies have positioned customer success as a proactive team and customer support as a reactive team, recent data shows […]

Dear CSMs, please be advised that the place of our Customer Success Leadership Conversation webinar will be held via Zoom. […]

Are you a CSM who is building and scaling customer success at B2B SaaS companies? Whether you are experienced or […]

End-to-end data lineage provides essential transparency for organizations to harness the power of data in the cloud to deliver business […]

End-to-end data lineage provides essential transparency for organizations to harness the power of data in the cloud to deliver business […]

Once you have your Customer Success plan ready to go, it's time to think about your tech stack. What's most […]

Thursday, November 17, 2022 11:00am - 12:00pm ET Host: TBD Topic: TBD REGISTER NOW Teresa Chu is a full-stack marketer […]

Welcome to DeepTarget's Customer Success Webinar designed specifically for YOU! Thirty minutes packed with industry insights and DeepTarget helpful hints […]

Coffee Bar Conversations is a series of informal interviews conducted with both acknowledged experts and up-and-coming new thought leaders in […]

Most CSMs are tasked with the responsibility to increase renewals, both from the perspective of customer retention (ie decreased churn) […]

An informal monthly catch up for Customer Success Managers of all levels to meet, discuss challenges over a coffee. This […]

Partner networks are an increasingly important avenue to increase product and service sales, and to deliver service engagements. For a […]