How Livestorm keeps a 95% CSAT score with automation
Presented by Immacolata Baettig, Senior Account Executive, Intercom | Elif Koral, Head of Customer Experience, Livestorm About this talk Livestorm […]
Presented by Immacolata Baettig, Senior Account Executive, Intercom | Elif Koral, Head of Customer Experience, Livestorm About this talk Livestorm […]
Before digital products became the business, customer acquisition was the end game. But that's no longer enough. Today's winners are […]
Join us in Miami and get the best of inspiration and innovation at our 2-day global gathering of expert customer […]
Your customers are increasingly focused on the value or outcome they get from your products, solutions and services. And as […]
With nearly 80% of revenue coming from existing customers, customer success seems to be an underutilized role. So how can […]
The working world has changed and so must technology. Outdated Employee Monitoring solutions that rely on intrusive surveillance techniques breach […]
What’s the secret weapon many PMCs are using to improve the customer experience? Artificial intelligence (it’s not as complicated as […]
About Your customers are increasingly focused on the value or outcome they get from your products, solutions and services. And […]
An informal monthly catch-up for Customer Success Managers of all levels to meet virtually, and discuss challenges over a coffee. […]
When it comes to monitoring your customer's success, there are about a million and one things you need to be […]
Consumers expect customer service to be better than ever—and 80% say the experience a business provides is as important as […]
Thursday, September 15, 2022 11:00am - 12:00pm ET Host: TBD Topic: TBD REGISTER NOW Teresa Chu is a full-stack marketer […]