Presented by Immacolata Baettig, Senior Account Executive, Intercom | Elif Koral, Head of Customer Experience, Livestorm About this talk Livestorm

Before digital products became the business, customer acquisition was the end game. But that's no longer enough. Today's winners are

Your customers are increasingly focused on the value or outcome they get from your products, solutions and services. And as

With nearly 80% of revenue coming from existing customers, customer success seems to be an underutilized role. So how can

The working world has changed and so must technology. Outdated Employee Monitoring solutions that rely on intrusive surveillance techniques breach

What’s the secret weapon many PMCs are using to improve the customer experience? Artificial intelligence (it’s not as complicated as

About Your customers are increasingly focused on the value or outcome they get from your products, solutions and services. And

An informal monthly catch-up for Customer Success Managers of all levels to meet virtually, and discuss challenges over a coffee.

When it comes to monitoring your customer's success, there are about a million and one things you need to be

Consumers expect customer service to be better than ever—and 80% say the experience a business provides is as important as

Thursday, September 15, 2022 11:00am - 12:00pm ET Host: TBD Topic: TBD REGISTER NOW Teresa Chu is a full-stack marketer