Customer success managers (CSMs) are critical in the daily interactions with their customers. But what metrics and dashboards has your […]

Wednesday, August 24, 2022, 2:00 - 3:00 PM EDT As a Customer Success Manager (CSM), if you feel overwhelmed, overworked, […]

Artificial Intelligence - AI - is without a doubt on the rise, and is often found in the news right […]

Agenda With less than half a year left until the end of the year, it's time to asses where you […]

Manufacturers worldwide are looking to gain a competitive advantage in 2022 by enhancing their customer service. They are rethinking how […]

What is the Customer Success Festival? 🤔 We’re putting the brightest minds in the world of customer success into one […]

Today, support teams are navigating an increasingly demanding support landscape. Automation supercharges support, empowering teams to provide personal support at […]

For most businesses, finding brand new customers can be an expensive and time-consuming activity, especially during economic downturns where new […]

Thursday, September 8, 2022 110:00am - 12:00pm ET Host: Andrew Marks Topic: TBD REGISTER NOW _________ Are you a CSM […]

The Durable Growth Playbook will change how your business handles the market. The businesses that succeed are those that can drive growth […]

Presented by Immacolata Baettig, Senior Account Executive, Intercom | Elif Koral, Head of Customer Experience, Livestorm About this talk Livestorm […]

Before digital products became the business, customer acquisition was the end game. But that's no longer enough. Today's winners are […]