What is the Customer Success Festival? 🤔 We’re putting the brightest minds in the world of customer success into one […]

Today, support teams are navigating an increasingly demanding support landscape. Automation supercharges support, empowering teams to provide personal support at […]

For most businesses, finding brand new customers can be an expensive and time-consuming activity, especially during economic downturns where new […]

Thursday, September 8, 2022 110:00am - 12:00pm ET Host: Andrew Marks Topic: TBD REGISTER NOW _________ Are you a CSM […]

The Durable Growth Playbook will change how your business handles the market. The businesses that succeed are those that can drive growth […]

Presented by Immacolata Baettig, Senior Account Executive, Intercom | Elif Koral, Head of Customer Experience, Livestorm About this talk Livestorm […]

Before digital products became the business, customer acquisition was the end game. But that's no longer enough. Today's winners are

Your customers are increasingly focused on the value or outcome they get from your products, solutions and services. And as

With nearly 80% of revenue coming from existing customers, customer success seems to be an underutilized role. So how can

The working world has changed and so must technology. Outdated Employee Monitoring solutions that rely on intrusive surveillance techniques breach

What’s the secret weapon many PMCs are using to improve the customer experience? Artificial intelligence (it’s not as complicated as