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Practical CSM San Francisco Festival

Customer Success Festival

What is the Customer Success Festival? 🤔 We’re putting the brightest minds in the world of customer success into one […]

Event Fee:
$1295
Event Location:
Offline
Event Host:
Partner
Practical CSM How to Build a Support Automation Framework

How to Build a Support Automation Framework

Today, support teams are navigating an increasingly demanding support landscape. Automation supercharges support, empowering teams to provide personal support at […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
Practical CSM Customer Success Leadership Conversations with Rick Adams, Peter Armaly, Jay Nathan, and Kristi Faltorusso

The Role of Customer Success Management In an Economic Recession

For most businesses, finding brand new customers can be an expensive and time-consuming activity, especially during economic downturns where new […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Practical CSM
Practical CSM CS Gain Grow and Retain CSM Office Hours

September CSM Office Hours

Thursday, September 8, 2022 110:00am - 12:00pm ET Host: Andrew Marks Topic: TBD REGISTER NOW _________ Are you a CSM […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
Practical CSM Go from "What Now?" to "What's Next?"

Go from “What Now?” To “What’s Next?”

The Durable Growth Playbook will change how your business handles the market. The businesses that succeed are those that can drive growth […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
Practical CSM How Livestorm Keeps a 94% CSAT Score Using Automation

How Livestorm keeps a 95% CSAT score with automation

Presented by Immacolata Baettig, Senior Account Executive, Intercom | Elif Koral, Head of Customer Experience, Livestorm About this talk Livestorm […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
Practical CSM Webinar Driving Customer Engagement Featuring Branch with Krista Cheung and Sam Edwards

Driving Customer Engagement Featuring Branch

Before digital products became the business, customer acquisition was the end game. But that's no longer enough. Today's winners are […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Customer Success Summit


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Join us in Miami and get the best of inspiration and innovation at our 2-day global gathering of expert customer […]

Event Fee:
$1852.97
Event Location:
Offline
Event Host:
Partner
Practical CSM Webinar Conducting the Expansion sale with Doug Hutton

Conducting the Expansion Sale [Webinar]

With nearly 80% of revenue coming from existing customers, customer success seems to be an underutilized role. So how can […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
Practical CSM Webinar Trusted, Respected. Protected, Valued, and Engaged

The Workforce of the Future

The working world has changed and so must technology. Outdated Employee Monitoring solutions that rely on intrusive surveillance techniques breach […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
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