Demystifying churn: How qualitative research will help you retain more customers
We spend a lot of time gathering and chasing data. We have the feeling that the more we know the […]
We spend a lot of time gathering and chasing data. We have the feeling that the more we know the […]
It's been an interesting couple of months hasn't it? Break-neck hyper-growth has given way to reductions in market valuations, layoffs […]
Totango is launching a Customer Success Creator Community and we want you involved! About this event The Totango CS Creator […]
Building and managing a customer support function for a growing E-commerce brand is not for everyone. From staffing and hiring […]
Unlock unlimited growth potential for your business using your biggest advocates: your customers. Being a truly customer-centric organization goes beyond […]
Want to know the secrets to keep customers happy and driving growth? Learn how Schneider Electric cracked the case and […]
Are you a CSM who is building and scaling customer success at B2B SaaS companies? Whether you are experienced or […]
Discover Financial Services - best practices & lessons learned. Live Webinar Accenture & Oracle 9:00 PT | 18:00 CET Learn […]
Welcome to the next edition of the Helsinki Customer Success Café! After 2 years of a corona-break, it’s time to meet […]
Topic: Scaling Customer Success with a Digital First Approach Teresa Chu is a full-stack marketer with skills spanning from writing/storytelling, […]
First IN-PERSON Customer Success Cafe in Dublin for over 2 years! This Cafe is designed for Customer Success Professionals of […]
Customer Success Management is one of those roles that sits in the middle of many existing duties. It takes aspects […]