Topic: Scaling Customer Success with a Digital First Approach Teresa Chu is a full-stack marketer with skills spanning from writing/storytelling,

First IN-PERSON Customer Success Cafe in Dublin for over 2 years! This Cafe is designed for Customer Success Professionals of […]

Customer Success Management is one of those roles that sits in the middle of many existing duties. It takes aspects

Totango is launching a Customer Success Creator Community and we want you involved! About this event The Totango CS Creator

Customer success managers (CSMs) are critical in the daily interactions with their customers. But what metrics and dashboards has your

Wednesday, August 24, 2022, 2:00 - 3:00 PM EDT As a Customer Success Manager (CSM), if you feel overwhelmed, overworked,

Artificial Intelligence - AI - is without a doubt on the rise, and is often found in the news right […]

Agenda With less than half a year left until the end of the year, it's time to asses where you […]

Manufacturers worldwide are looking to gain a competitive advantage in 2022 by enhancing their customer service. They are rethinking how […]

What is the Customer Success Festival? 🤔 We’re putting the brightest minds in the world of customer success into one […]

Today, support teams are navigating an increasingly demanding support landscape. Automation supercharges support, empowering teams to provide personal support at […]

For most businesses, finding brand new customers can be an expensive and time-consuming activity, especially during economic downturns where new […]