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Practical CSM How to Build an Expert Onboarding Strategy

How to build an expert onboarding strategy

Presented by Antoinette Taaffe, Senior Field Marketing Manager at Intercom | Thomas Maremaa, Co-Founder & CEO, Encuadrado About this talk […]

Event Fee:
Free
Practical CSM How to Build an Expert Onboarding Strategy

How to build an expert onboarding strategy

Presented by Antoinette Taaffe, Senior Field Marketing Manager at Intercom | Thomas Maremaa, Co-Founder & CEO, Encuadrado About this talk […]

Event Fee:
Free
Practical CSM people happy at Frist Digital Segment

Fueling Your CS Strategy via Product Experience

Do you know if your customers are utilizing key facets of your product suite? Do you know which features are […]

Practical CSM CSN Master Class Winning Strategies for Customer Education with Alessandra Conca

CSN Master Class: Winning Strategies for Customer Education

During this Master Class, guest Alessandra Conca, Manager Customer Onboarding at Hubspot, will teach us how to construct a winning strategy for […]

Event Fee:
£10
Event Location:
Virtual
Event Host:
Partner
Practical CSM Build Durability Into Your Business with Customer Success with Kellie Capote, Nick Mehta, Pablo Dominguez

Build Durability Into Your Business with Customer Success

It’s a challenging time in the world -- and in the world of SaaS. With investments slowing and multiples down, […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
Practical CSM Meaningful KPIS July 2022 hosted by Rick Adams

Basic CSM – Meaningful KPIs

Every job needs to be measured to determine how well it is being performed and therefore to know both who […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Practical CSM
Practical CSM Connect with CS Operations Leaders who are shaping strategy, execution, and measurement

July CSOps Office Hours

Thursday, July 28, 2022 11::00am - 12:0pm ET Host: Laura Hayes Brown Topic: Prioritizing and Growing CS Ops Mindset REGISTER […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
Practical CSM How to Build a Customer Success Dream team with Jen Jackson, Keiley Crisp, Mo McKibbon, and Anee Bibb

How to Build a Customer Success Dream Team

Your customer success team is directly responsible for creating happy customers - and that’s not an easy task. To make […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner
Practical CSM Webinar What's New to Optimize CS with Ravit Danino

What’s New to Optimize CS

Today with so much uncertainty in the economy, it’s more important than ever to double down on your current customer […]

Event Location:
Virtual
Event Host:
Practical CSM
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