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How to build an expert onboarding strategy

Presented by Antoinette Taaffe, Senior Field Marketing Manager at Intercom | Thomas Maremaa, Co-Founder & CEO, Encuadrado About this talk […]

Event Fee:
Free

Fueling Your CS Strategy via Product Experience

Do you know if your customers are utilizing key facets of your product suite? Do you know which features are […]

CSN Master Class: Winning Strategies for Customer Education

During this Master Class, guest Alessandra Conca, Manager Customer Onboarding at Hubspot, will teach us how to construct a winning strategy for […]

Event Fee:
£10
Event Location:
Virtual
Event Host:
Partner

Build Durability Into Your Business with Customer Success

It’s a challenging time in the world -- and in the world of SaaS. With investments slowing and multiples down, […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Basic CSM – Meaningful KPIs

Every job needs to be measured to determine how well it is being performed and therefore to know both who […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Practical CSM

July CSOps Office Hours

Thursday, July 28, 2022 11::00am - 12:0pm ET Host: Laura Hayes Brown Topic: Prioritizing and Growing CS Ops Mindset REGISTER […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

How to Build a Customer Success Dream Team

Your customer success team is directly responsible for creating happy customers - and that’s not an easy task. To make […]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

What’s New to Optimize CS

Today with so much uncertainty in the economy, it’s more important than ever to double down on your current customer […]

Event Location:
Virtual
Event Host:
Practical CSM
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