Coffee Bar Conversations with Rick Adams and Remco de Vries – The Role of Community in Customer Success
Coffee Bar Conversations is a series of informal interviews conducted with both acknowledged experts and up and coming new thought […]
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Measuring Success: Evolving KPIs for Growing Revenue in an As-a-Service Business
About this talk "If you can measure it you can manage it.” These are words of wisdom often repeated in […]
Free
How to build an expert onboarding strategy
Presented by Antoinette Taaffe, Senior Field Marketing Manager at Intercom | Thomas Maremaa, Co-Founder & CEO, Encuadrado About this talk […]
Free
How to build an expert onboarding strategy
Presented by Antoinette Taaffe, Senior Field Marketing Manager at Intercom | Thomas Maremaa, Co-Founder & CEO, Encuadrado About this talk […]
Free
How to build an expert onboarding strategy
Presented by Antoinette Taaffe, Senior Field Marketing Manager at Intercom | Thomas Maremaa, Co-Founder & CEO, Encuadrado About this talk […]
Free
Fueling Your CS Strategy via Product Experience
Do you know if your customers are utilizing key facets of your product suite? Do you know which features are […]
CSN Breakfast: Supercharging customer success with customer education
Join our panel discussion with three CS experts to understand how to boost customer success with efficient client education Our […]
Free
Driving Business Outcomes with Jama Software’s Success Programs
When you buy Jama Connect, you’re not just buying the #1 requirements management solution on the market. Our Customer Success […]
CSN Master Class: Winning Strategies for Customer Education
During this Master Class, guest Alessandra Conca, Manager Customer Onboarding at Hubspot, will teach us how to construct a winning strategy for […]
£10
Build Durability Into Your Business with Customer Success
It’s a challenging time in the world -- and in the world of SaaS. With investments slowing and multiples down, […]
Free
Basic CSM – Meaningful KPIs
Every job needs to be measured to determine how well it is being performed and therefore to know both who […]
Free
July CSOps Office Hours
Thursday, July 28, 2022 11::00am - 12:0pm ET Host: Laura Hayes Brown Topic: Prioritizing and Growing CS Ops Mindset REGISTER […]
Free