Every job needs to be measured to determine how well it is being performed and therefore to know both who […]

Thursday, July 28, 2022 11::00am - 12:0pm ET Host: Laura Hayes Brown Topic: Prioritizing and Growing CS Ops Mindset REGISTER […]

Your customer success team is directly responsible for creating happy customers - and that’s not an easy task. To make […]

ABOUT COFFEE BAR CONVERSATIONS Coffee Bar Conversations is a series of informal interviews conducted with both acknowledged experts and up […]

Today with so much uncertainty in the economy, it’s more important than ever to double down on your current customer […]

We spend a lot of time gathering and chasing data. We have the feeling that the more we know the […]

It's been an interesting couple of months hasn't it? Break-neck hyper-growth has given way to reductions in market valuations, layoffs […]

Totango is launching a Customer Success Creator Community and we want you involved! About this event The Totango CS Creator […]

Building and managing a customer support function for a growing E-commerce brand is not for everyone. From staffing and hiring […]

Unlock unlimited growth potential for your business using your biggest advocates: your customers. Being a truly customer-centric organization goes beyond […]

Want to know the secrets to keep customers happy and driving growth? Learn how Schneider Electric cracked the case and […]

Are you a CSM who is building and scaling customer success at B2B SaaS companies? Whether you are experienced or […]