Customer Success Webinar Series: How to Build Customer Relationships that Unlock NRR
Join host Kristi Faltorusso, VP of Customer Success at ClientSuccess as she hosts Kate Neal, Director of Customer Success at […]
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Book Of The Month – March/April
Are you looking to start or grow a customer success team? Customer success is no longer just for companies with […]
Basic CSM – Leadership & Negotiation
Customer Success Management is one of those roles that sits in the middle of many existing duties. It takes aspects […]
Coffee Bar Conversations – The Use Case for Customer-Success-as-a-Service with Peter Armaly
Coffee Bar Conversations is a series of informal interviews conducted with both acknowledged experts and up-and-coming new thought leaders in […]
Making Data-Driven Decisions for Sales and Customer Success Alignment
Making Data-Driven Decisions for Sales and Customer Success Alignment Building alignment between sales and post-sales customer success teams is critical […]
Customer Success Webinar Series: Designing a Proof of Concept Strategy That Converts
For a lot of businesses, the proof of concept is a standard motion in the sales and conversion process which […]