Customer success can be a minefield of difficult conversations and interpersonal situations. Navigating tense renewal negotiations, conflict with other departments, and

It’s the trial of the century: join Tethr’s Steve Trier, Glia’s Rick DeLisi, Neighborly Software’s Mary Drumond, and CX Accelerator’s

Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make

How you keep your customers digitally engaged is the focal point for building strong customer relationships. However, companies often struggle

Customer communities are always on. Customers may span across time zones and continents, and their need for the community may

Customer success teams juggle a lot: from onboarding new accounts and answering inbound questions to strategic planning and mitigating churn—all

Customer expectations are at an all-time high, so businesses require a robust, agile, and comprehensive platform to not only meet,

Achieving personalized experiences is key to ensuring customer contacts recognize the value of your product and continue investing in it.

We’ll be the first to admit that measuring customer education can be tricky—but it’s something you have to get right

Join the Virtual Customer Success Network! Get ready for an exciting online event where customer success professionals from around the

In our next Supercharge 2024 webinar, we’ll be taking a first look at the findings from our Thought Leadership Benchmark