How you keep your customers digitally engaged is the focal point for building strong customer relationships. However, companies often struggle

Customer communities are always on. Customers may span across time zones and continents, and their need for the community may

Customer success teams juggle a lot: from onboarding new accounts and answering inbound questions to strategic planning and mitigating churn—all

Customer expectations are at an all-time high, so businesses require a robust, agile, and comprehensive platform to not only meet,

Achieving personalized experiences is key to ensuring customer contacts recognize the value of your product and continue investing in it.

We’ll be the first to admit that measuring customer education can be tricky—but it’s something you have to get right

Join the Virtual Customer Success Network! Get ready for an exciting online event where customer success professionals from around the

In our next Supercharge 2024 webinar, we’ll be taking a first look at the findings from our Thought Leadership Benchmark

Communities are always evolving - but what if you need to merge, reinvent or relaunch your community? Hear how Gainsight

As the B2B SaaS landscape continues to shift amid ongoing global changes, staying informed with the latest benchmarking data is