How you keep your customers digitally engaged is the focal point for building strong customer relationships. However, companies often struggle […]

Customer communities are always on. Customers may span across time zones and continents, and their need for the community may […]

Customer success teams juggle a lot: from onboarding new accounts and answering inbound questions to strategic planning and mitigating churn—all […]

Customer expectations are at an all-time high, so businesses require a robust, agile, and comprehensive platform to not only meet, […]

Achieving personalized experiences is key to ensuring customer contacts recognize the value of your product and continue investing in it. […]

We’ll be the first to admit that measuring customer education can be tricky—but it’s something you have to get right […]

Join the Virtual Customer Success Network! Get ready for an exciting online event where customer success professionals from around the […]

In our next Supercharge 2024 webinar, we’ll be taking a first look at the findings from our Thought Leadership Benchmark […]

Communities are always evolving - but what if you need to merge, reinvent or relaunch your community? Hear how Gainsight […]

As the B2B SaaS landscape continues to shift amid ongoing global changes, staying informed with the latest benchmarking data is […]