Managing project economics appropriately to achieve desired margin targets is a challenge all professional service organizations face. The complexities of

About this event Calling ALL community builders: Our mission at CMX is to advance the community industry and help professional

Learn from the experts in our Michelin-starred Digital Customer Success Master Class. DCS is like any good recipe; it’s a

This Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry)

What we’ve learned this year is that Customer Success is at an inflection point. No more responding in real-time, but

Remote and hybrid work arrangements have become an integral part of modern work culture. However, the key challenge is how

Uncover the latest tactics and best practices that top-performing businesses employ to achieve remarkable QBR outcomes. Whether you're an executive,

What is Virtual Customer Success Festival? 🤔 We’re putting the brightest minds in the world of customer success into one virtual room to

In today's fast-paced business landscape, customer retention has become more crucial than ever. Acquiring new customers can be challenging and

When Thursday, October 12 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS

Generative AI has fundamentally altered the way we think of knowledge and how we interact with it. The world of

​TL;DR 👉 watch this clip to learn about the "Hack-a-Future" event format: https://chatgpt.update.ai/innovation. ​This Austin theme will be around the 💒collaboration of Customer