Four Challenges for the Customer Success profession in 2021 (Part 1) 

Key topics include:

  • Brief feedback for the Customer Success profession in 2020
  • Adaptation services for Customer Success
  • Product consumerization
  • Challenges of Customer Success profession

 

Panel Member:

     Rick Adams., CEO & Founder, Practical CSM

    Guy Nirpaz., CEO & Founder, Totango