Part 3: Four challenges for the Customer Success Profession

Four challenges for the Customer Success Profession in 2021 – Guy Nirpaz – Part 3

Key topics include:

Advantages of Self-Service Automation to Customer and Customer Success Professions
What is Revenue Experience?
Utilizing Incremental Innovation to Maintain Customer Satisfaction and Compete in the New World

Panel Member:

Rick Adams, CEO & Founder, Practical CSM

Guy Nirpaz, CEO & Founder, Totango

By Urszula ChlusPublished On: January 1st, 2021Categories: Latest Podcasts

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