Measuring Customer Success ROI- PracticalCSM

Measuring Customer Success ROI – Replay of Live Conversation with Rick Adams and Peter Armaly

Key topics include:

Roles of Return of Investment for Customer Success
Calculating Return of Investment
Inclusion of Return of Investment in Business Reviews

Panel Members:

Rick Adams, CEO & Founder, Practical CSM

Peter Armaly, Senior Director, Oracle Customer Success

By Urszula ChlusPublished On: November 12th, 2020Categories: Latest Videos

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