Practical Customer Success Management: Author Interview

Practical Customer Success Management: Author Interview

Key topics include:

  • What are the contents of the Practical CSM book?
  • Who is the author of the Practical CSM book? 
  • PCSM framework
  • Where and how to purchase PCSM books.

 

Panel Member:

Rick Adams., CEO & Founder, Practical CSM 

An interview with Rick Adams, the author of “Practical Customer Success Management: A best practice framework for the rapid development of customer success”