I am delighted to have received the fantastic news from the recent CS100 Summit of having been awarded the status of one of the Top 25 Customer Success Influencers for 2022! 

First and foremost, I want to extend my gratitude to the ClientSuccess CS100 Summit for putting this event together and recognizing everyone’s efforts in the Customer Success profession. This type of event helps to continue cultivating talents and bringing forth growth in this promising and exciting field. To those who voted for me, I thank you sincerely for your trust and support, and I will work hard to try my best to deserve your vote. 

I am very honored to see my own name associated with so many other diligent and prominent leaders in Customer Success: 

Anika Zubair, Ben Winn, Bob London, Carly Agar, Chris Hicken, Daphne Costa Lopes, Donna Weber, Ed Powers, Elisabeth C., Gemma Cipriani-Espineira, Jan Young, MBA, CSPO, CSM, Jay Nathan, Jeremy Donaldson, Kristen Hayer, MBA, Kristi Faltorusso, Leah Chaney, Maranda Dziekonski, Markus Rentsch, Nick Mehta, Rav Dhaliwal, Remco de Vries, Shari Srebnick, Wayne McCulloch, Ziv Peled 

Congratulations to all the above and, of course, to the Top 100 Strategists in Customer Success and Thought Leader Watchlist. 

Special thanks to the judges: 

Alex Farmer, Diana De Jesus, Ejieme Eromosele, Erika Villarreal, Irit Elzips, and Luciana Teles 

And to the sponsors: 

Client Success, SuccessHACKER, Success in Black, Customer Success Excellence, and Gain Grow Retain 

Rick Adams Top 25 Influencer Customer Success Badge

Last but never least, I would also like to thank my Practical CSM Team, who continue to do an excellent job behind the scenes. This award is as much a vote for them as a vote for me, and it provides a fantastic motivation for us to continue providing and improving on our world beating Customer Success Training and Certification services for everyone to benefit from. 

Rick Adams

Founder & CEO of Practical CSM

Should you wish to check out the complete list of winners, you can get them here.

By Published On: November 25th, 2022Categories: News

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