SMART Objectives- PracticalCSM

Customer Success Rants and Musings – SMART Objectives

Key topics include:

What is an “objective”?
How do objectives differ from goals?
Identifying SMART objectives of Customer Success Management
Outcome requirements for Customer Success

Panel Member:

Rick Adams., CEO & Founder, Practical CSM

By Urszula ChlusPublished On: March 9th, 2021Categories: Bite-sized Learning

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