The Customer Success engagement lifecycle- Practical CSM

The Customer Success engagement lifecycle – Rants & Musings with Rick Adams

Key topics include:

What is the Customer Success Engagement Lifecycle?
When do Customer Success Journey Start?
Customer Success Manager Engagements in a Customer Success Journey

Panel Members:

Rick Adams, CEO & Founder, Practical CSM

By Marek MalinowskiPublished On: October 23rd, 2020Categories: Bite-sized Learning

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