The Role of Data in Customer Success Management

Key topics include:

  • Data as a tool in Customer Success Management
  • Research and data analysis in CSM
  • Role of technology in a data-driven business
  • Decision-making process 

Panel Members:

     Rick Adams., CEO & Founder, Practical CSM

     Prithwi Dasgupta., CEO & Founder, SmartKarrot Inc.

By Published On: March 10th, 2021Categories: Latest Videos

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