The Zero In Formula and Customer Success – Dennis Geelen – Part 1
Key topics include:
- What is Customer-Centric Innovation and its Importance?
- Difference between Customer-Centric and Product-Centric
- Correlations of Disruptive and Sustainable Business
- What is the Zero In Formula?
- Importance of Customer-Centrism
Panel Member:
Rick Adams, CEO & Founder, Practical CSM
Dennis Geelen, CS Consultant & Founder, Zero In
